Contact Us

We're here to help with bookings, payments, and refunds.

Pitbay is a marketplace that connects vehicle owners with independent car-wash centers. If you have a question about a booking, a payment, or a refund, reach us through any of the channels below.

support@pitbay.in

Phone / WhatsApp

+91 70756 06663

In-app support

Open the Pitbay app → Profile → Help & Support → Chat

Support hours

Monday – Sunday, 9:00 AM – 9:00 PM IST

Registered address

Plot 96, 1st Floor, Road 3, Sridham Hill,
Ameenpur, Hyderabad, Telangana 502032, India

Response time

We aim to respond to all queries within 24 hours. For issues with a specific booking, please include your booking reference (e.g. #SW######).